Our offer makes available insurance products found in most insurance groups in the Polish market. We count not only on the development of already accessible products but we also open up to new areas where we can see benefits both for the customer and development opportunities for us. Individual and corporate customers will be able to rely on our engagement in cooperation: from the implementation of modern tools for contacting them to such services as the offer of leasing a specialised vehicle for entrepreneurs.
For individual customers, we offer the most popular types of insurance associated with many areas of everyday life. One of the categories are products regarding vehicles, as used by drivers, owners and passengers. The second category are health and life insurance products, including group products for individual clients and ADD. We also care for real estate, such as a house (also being built), flat or summer cottage. These products are easily combined with TPL insurance – for lessee and in private life. In addition, our offer includes travel insurance for tourists or insurance connected with doing sports or doing a job.
We are close to our customers, especially in difficult situations. The beginning of 2022 was a time of intensification of strong winds in Poland. Storm Eunice, which blew over Poland in the middle of February, caused a huge wave of damage. One of the places which was severely affected was a small town in Wielkopolska Poland, Dobrzyca. Among the injured persons was a group of our customers living close to one another on neighbouring streets. The first person to help in this case was our mobile expert, who spent a few days on site, surveying the enormous scale of damage. He visited all of our customers, listened to their stories and collected photographic record, at same time comparing the extent of damage. This is why it was possible to implement claims handling procedure efficiently. Each of the injured persons received compensation in a few days and for higher losses, an advance payment and information about hiring an expert to assess the full value of the claim. The total amount of claims paid to our customers from Dobrzyca was more than PLN 1.2 million.
Patryk Wikaliński. Photographer
KEach company faces challenges which depend on the scope of activity. We propose some products, such as property, motor or TPL insurance, both to people conducting individual business activity and small, medium-sized and large enterprises. Some customers may be interested in ADD, Apteka Smart (Smart Pharmacy, for pharmacy owners) or Cyber insurance (against risk to cyber-security) Special categories of our products include insurance for farmers, including those using modern technological solutions, e.g. photovoltaics.
Companies, regardless of the profile or size, may also take advantage of our engineering services, such as cyber-security training, knowledge and skill development for drivers of company vehicles or extension of the basic scope of insurance with prevention clauses.
None of the products of the ERGO Hestia Group has been withdrawn from the market and none has been a topic of public debate or a cause of public concern. Because of corporate secrecy, we cannot disclose net sales value of each category of services or products.
In 2022, we extended our product offering with insurance addressed to customers are farmers or manage farming businesses.
Insurance of agricultural crops is a very broad area, important to customers, at the same time developing our competences.
In selected cases, in the process of accepting a given agricultural crop for insurance, Mobile Experts are engaged. On site, they perform verification and determine whether a given crop is managed in a manner which qualifies it for insurance coverage.
Rajmund Barnaś. Photographer
Creating a portfolio of our products in accordance with the procedure defining rules and duties with regard to designing, developing and launching insurance products and their possible modifications or corrections, we perform, each time within a product model, an analysis of impact, favourable and adverse, which takes into consideration ESG factors.
Products offered by us aim to ensure financial protection and security in the case of damage, destruction or loss of property, including environmentally-friendly materials.
Another area in which we implement activities in the ESG area in our product offering, is the implementation of the Green Recovery Clause, which allows for rebuilding a property using ecological technologies.
activities performed by us are consistent with the so called Taxonomy Regulation and the rule adopted there about causing no significant harm
we implement product solutions promoting a sustainable approach with customers, by offering, e.g. insurance of photovoltaic systems or electric vehicles
we engage in educational and promotional activities aiming to build common ESG awareness among agents, brokers and customers
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Współadministratorami danych osobowych są:
Sopockie Towarzystwo Ubezpieczeń ERGO Hestia S.A z siedzibą w Sopocie, ul. Hestii 1, 81-731 Sopot,
Sopockie Towarzystwo Ubezpieczeń na Życie ERGO Hestia S.A z siedzibą w Sopocie ul. Hestii 1, 81-731 Sopot ,
a w zakresie korzystania z usługi Piksel Facebooka współadministratorem jest również Facebook Ireland Limited z siedzibą w Dublinie, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, D02X525 Dublin.
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