4.4 Promoting the idea
of sustainability and ESG

We view the implementation of sustainability not only as a commitment for our organization, but also want to promote it to our key partners and stakeholders.

In April and May 2022, we focused on educational activities addressed to cooperating brokers. We presented the adopted goals and actions taken in the field of sustainable development. We pointed out the impact of new regulations, such as the Taxonomy Regulation and the CSRD (Corporate Sustainability Reporting Directive) on the organization, corporate clients and insurance intermediaries.

We have also held periodic training sessions for agents on sustainability, focusing on issues that are likely to affect business even more in the near future, such as climate factors, water levels and other related issues. A key initiative was the Closer to Hestia meetings, during which we invited intermediaries to our headquarters so that they could learn more about the service and product processes and the philosophy of the ERGO Hestia Group. In addition, we encourage them to take action by organizing, for example, sales contests for intermediaries in the iPunkt app. Last year, one of the contests was held on the occasion of International Earth Day and resulted in the planting of 1,070 trees.

We also help our clients prepare for the challenges of future ESG obligations. To this end, we have established an internal voluntary certification program. The client can choose a narrow scope (environmental) or a full scope (environmental – E, social – S and governance – G).

In addition, by participating in the Climate Leadership initiative, we have created a program to encourage our customers to take on the challenge of EMAS/ISO14001 certification.

The Power of Information 

it consists of years of experience, knowledge of top experts, as well as a huge amount of acquired and analysed data. The self-esteem of ERGO Hestia Group employees ingrained in it allows us to make bold decisions and take responsibility for their implementation. Thanks to it we can develop trend-setting products and solutions for the Polish insurance market.

The Power of Community 

the sum of the relationships and mutual trust we have built over the years with our employees and business partners. They constitute a permanent network of ties cemented by common values. This directly affects the company’s ability to grow, the accuracy of its decisions and the ease with which it can overcome barriers. The Power of Community is the ERGO Hestia Group’s greatest value in the market, created by Hestians themselves. It drives their development, motivation, sense of purpose and stability.

Last year, 13 of the 17 Sustainable Development Goals were reflected in the projects and initiatives we implemented. For example, through the Integralia Foundation, we improve the quality of education for its stakeholders, promote the achievement of economic growth while maintaining fair working conditions and reducing social inequality. Together with the Integralia Foundation and the Personal Injury Rehabilitation and Support Centre, in 2016 we joined the ranks of signatories to the Diversity Charter, and STU ERGO Hestia also signed the Ethics Program Standard.

Our day-to-day activities are guided primarily by ethics, supported by, among other things, the Ethics Program Standard, whose declaration of adoption we signed as the first insurer in Poland, the Declaration of Responsible Selling and our function as one of the main partners of the Coalition of Ethics Advocates established by the UNGC. We are also a strategic partner of the Responsible Business Forum.

Witold Ziomek. Photographer

All policies, including the Diversity Policy, are approved at the Management Board level – they apply equally to the organization’s overall activities and to its business relationships.

Communication of key assumptions of the adopted policies is announced on our website. We also communicate important information on social media and at public events to our employees, business partners and other stakeholders.